This is placeholder content provided as a clear, plain-English starting point. It should be reviewed and confirmed by the client's legal adviser before launch. Sections marked with square brackets need client-specific details.
Scope
These terms apply to the services that RPS Contracts, the trading name of Remote Payroll Services, provides to you (the client). They form part of the agreement between us, alongside any signed service agreement or proposal. Where there is a conflict, the signed service agreement takes precedence. RPS Contracts is registered in England and Wales with company number [COMPANY NUMBER] and its registered office at [REGISTERED ADDRESS].
Services
We provide payroll and compliant employment services, which may include outsourced payroll, CIS, umbrella and contractor payroll, PEO, EOR, auto-enrolment, RTI and HMRC reporting, and multi-country payroll across the UK and Europe. The specific services we provide to you, and the fees for them, are set out in your service agreement. We will perform our services with reasonable care and skill.
Client responsibilities
To allow us to run your payroll accurately and on time, you agree to:
- provide complete and accurate information about your workers, pay and any changes, by the deadlines we agree;
- make funds available for net pay, tax, National Insurance and pension contributions when due;
- tell us promptly about anything that affects payroll, such as starters, leavers, rate changes or absences; and
- meet your own legal obligations as an employer or engager, including the accuracy of the data you supply.
We are not responsible for errors, penalties or delays caused by incomplete, late or inaccurate information provided to us.
Fees
Our fees are set out in your service agreement. Unless stated otherwise, fees are exclusive of VAT and are payable in line with the agreed terms. We may review our fees from time to time and will give you reasonable notice of any change. Funds for payroll disbursements, such as net pay, tax and pension contributions, must be cleared before the relevant payment date.
Liability
Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything that cannot be limited by law. Subject to that, our total liability arising out of or in connection with our services is limited to the fees paid by you for the service giving rise to the claim in the twelve months before the claim. We are not liable for indirect or consequential loss, or for loss of profit, revenue or goodwill. Full liability provisions are set out in your service agreement.
Compliance
We will carry out our services in line with applicable law, including tax, employment and data protection requirements. Where we act as employer through PEO or EOR, we take on the associated employment responsibilities for the relevant workers. You remain responsible for the accuracy and lawfulness of the instructions and data you give us. How we handle personal data is set out in our Privacy Policy.
Governing law
These terms and any dispute arising out of them are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction. Contractual notices may be sent to us at [CONTACT EMAIL].